Regarding delivery

The product will be shipped from the warehouse in mainland China to the worldwide areas. The Car DSP Amp and car Speaker (selected model) will be shipped via FedEx, while cables and accessories will be shipped via postal service. Once the order processing is complete (refer to the above processing time), the order will arrive within 3-7 days.

Regarding taxes, according to destination import policy with different tax fee, buyer should responsible for import tax If you need assistance with this, you can contact the online sales support team.

When can I receive tracking information?

After the product has been shipped, we will send you an email regarding the order details. Please check the order details for accuracy.
Please make sure you registered PUZU online members and then go to market orders,you can receive everything related to your order.

An email regarding delivery information will be sent within 2 days. This email will include the tracking number of the product. If you do not receive the email, please contact customer service at service@puzu-audio.com.

Is it possible to cancel an order after it has been shipped?
Orders that have been shipped cannot be cancelled.