MY PUZU ACCOUNTย 

*Note:
1.you can get detail track of your orders in this page,we will notify every steps of the package status after you ordered.
2.We will strictly protect your username and password, adhering to our privacy policy, and use them only for order fulfillment, tracking, and after-sales maintenance.
3.As a PUZU member, you are entitled to priority access to various promotional activities and the latest product updates offered by PUZU. We will confirm with you in advance via emails.
4.Please read our return and refund policy carefully if you apply cancel your order request before we ship out your parcel,we will deduct 5% of the amount for the bank transaction fee during your payment charged by bank.

https://www.puzu-audio.com/return-and-warranty/